Shipping policy


We can’t wait for you to receive your sparkle!  Here's what to expect when ordering from us:
Processing Time
All orders are packed with care and shipped out within 2–3 business days after your order is placed.
During peak periods, launches, or special promos, we may need a little more time — thank you for your patience!
Delivery Time & Rates (Singapore)
– Standard Shipping: 2–4 business days — Flat rate: SGD 3.00
– Free Shipping for orders above SGD 80
– Orders are delivered via local tracking mail 
International Shipping
Coming soon! We’re working on bringing Gem Femme to your side of the world. Stay tuned.
Lost or Delayed Packages
Once a package leaves our hands, it is in the care of the courier. If your order hasn’t arrived after the estimated delivery window, contact us and we’ll do our best to help track it down.